Additional Modules 

  •  Software ACD

    • Skill-based routing 

    • Screen-pop 

    • Workload Management 

    • Online Monitorization and configuration 

  • Alarm Services:

    • Allows to plan Axon services execution or external processes 

    • Allows to configure Periodicity of Execution 

  • SMS Manager:

    • Allows the integration with several SMS platforms